We ACT for our Customers
At Paramount, we believe that providing our customers with an incomparable customer experience is the responsibility of more than just one department. Our ACT program was developed to maintain a company-wide customer service mindset by keeping our customers top of mind at all levels of the organization. By focusing on Accuracy, Communication and Timeliness, exemplary customer service is achieved.
Committed to Developing our People
Employee development is a top priority at Paramount and one of our main company initiatives. Our employees are critical to our success and future growth as an organization, which is why we help build and refine the skills they need to take themselves, and Paramount, to the next level.
As we continue to grow as an organization, it is important we do not lose sight of the entrepreneurial spirit the company was founded on. The IDEA program is our method for carrying forward this guiding principle into the future. Our mission is simple, to always be different by encouraging our employees to Imagine, Differentiate, Enhance, and Achieve.
In fact, we believe they form the foundation for everything we do and govern our professional relationships and decision-making processes. Our core values are embodied into the acronym R.I.C.E.: Respect, Integrity, Communication, and Excellence. We encourage our employees to live these core values daily and we take the time to recognize those that go above and beyond in each area.